Terms of Service

These Terms of Service govern your use of the TEAMJOY PROMISING START LLC website and any purchase you make through it. By accessing the site or placing an order, you agree to these terms together with our Privacy Policy, Refund & Return Policy, and Shipping Policy. If you do not agree, please do not use the site.

You may use the site for personal, non-commercial shopping in our women’s winter collection. You agree to provide accurate information at checkout, not to disrupt the site, and not to access it by automated or unauthorized means.

If you create an account, you are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately of any unauthorized use. We may suspend an account that violates these terms.

TEAMJOY PROMISING START LLC operates this online store offering women’s apparel. Our current product categories include knitwear (jumpers and cardigans), jackets, skirts, and trousers. We may add, update, or retire categories and individual products over time; the items shown on the product pages are our current offerings at the time of browsing.

We work to display colors, sizes, and prices accurately, but screen settings can alter colors and errors may occur. We reserve the right to correct listing errors, restrict quantities, and refuse or cancel orders at our discretion, including when a price is listed incorrectly.

Submitting an order is an offer to buy; a contract forms when we confirm dispatch. Payment must be authorized in full at checkout. We may decline an order for suspected fraud or payment failure. Refunds follow the Refund & Return Policy.

Site text, images, branding, logos, and layout are the property of TEAMJOY PROMISING START LLC or its licensors and may not be copied, reproduced, or reused without written permission. Product names belonging to third parties remain their owners’ property.

• Placing fraudulent or unauthorized orders.
• Scraping, copying, or redistributing site content.
• Interfering with servers, checkout, or security.
• Harassing staff or other customers.
• Reselling purchased items in violation of applicable law.

The site may link to carriers, payment providers, or other third parties. We are not responsible for their content, policies, or performance; your use of those services is governed by their own terms.

The website and products are provided “as is” and, except as required by law, we disclaim implied warranties including merchantability and fitness for a particular purpose. Sizing fits vary by body; please consult the size guide before ordering.

To the maximum extent permitted by law, TEAMJOY PROMISING START LLC is not liable for indirect, incidental, or consequential damages arising from use of the site. Our aggregate liability for an order is limited to the amount paid for that order.

These Terms of Service are governed by the laws of the State of Kentucky, without regard to conflict-of-law rules. Any dispute arising out of these Terms of Service or a purchase shall be brought exclusively in the courts of Lexington-Fayette County, Kentucky, and you consent to their personal jurisdiction.

Questions about these Terms of Service can be sent through the details below.